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Willkommen beim StubHub-Kundenservice
Knowledge base
About StubHub
About us
14
Buying and selling tickets on StubHub.ca
Last Minute Services
Teams, artists, and venues partnered with StubHub
Best internet browser to use for StubHub
Laws about reselling tickets
See all 14 articles
Account and Settings
Account settings
33
Changing your default email address or phone number
Creating a StubHub account
Changing your password
Changing your password if credentials are compromised
Opting out of emails from StubHub partners
See all 33 articles
Promos and gift cards
11
Adding a gift card to your StubHub account
Buying a StubHub gift card online
Can I transfer coupons, gift cards, or credits to another StubHub account?
Checking the balance of a StubHub gift card or credit
Coupon or credit expired before I could use it
See all 11 articles
Preferences and notifications
4
Alert says tickets are no longer available
StubHub heart icons
Subscribing to and unsubscribing from StubHub notifications
Setting or stopping a price alert
Event and Venue
EURO 2020
1
Listing European Football Championship 2020 tickets on StubHub
Event and Venue
4
Venue policies on social distancing and public health
2020-2021 76ers supplemental health and safety terms
Supplemental terms for 2020/2021 NFL season tickets
Broadway virtual meet and greets
Selling
Listing tickets and managing listings
65
Selling tickets on StubHub
How to delete a listing
The difference between deactivating and deleting a listing
Listing tickets on StubHub and different ways to deliver them
Listing Rugby World Cup 2023 tickets on StubHub
See all 65 articles
Delivering tickets
35
Entering barcodes on StubHub listings or sales
Issues uploading PDF tickets to a StubHub listing or sale
Taking a screenshot of a mobile ticket and uploading to StubHub
Uploading PDF tickets to a StubHub listing or sale
You’re all set! We’ll automatically confirm your order within 30 minutes of your transfer.
See all 35 articles
Getting paid
24
Ways to get paid when selling tickets on StubHub
Removing or updating direct deposit details
What are credit memos?
Does my PayPal email address have to match my StubHub email address?
Updating your payment method on StubHub listing
See all 24 articles
Buying
Buying tickets
35
Cutoff time to buy MLB tickets on StubHub
Setting a maximum price per ticket
Event map is wrong
Buying tickets to a contingent event
How do mobile tickets work?
See all 35 articles
Paying for tickets
32
Using a StubHub coupon/credit at checkout
Differences between Allianz Ticket Insurance and StubHub's FanProtect Guarantee
Want to cancel my Allianz Ticket Insurance
Sign in with Apple
Bought tickets and need to change my payment method
See all 32 articles
Getting your tickets
32
When will I get my tickets?
Getting your New York Yankees tickets
Understanding your order delivery status
Ticket delivery delay
Getting your MLB tickets bought on StubHub
See all 32 articles
Order help
70
Tickets I bought as a gift won’t come in time
Reselling electronic tickets on StubHub but don't have them yet
Sending tickets to a friend
Want to print my mobile tickets
Accepted replacement tickets but don't want them anymore
See all 70 articles
StubHub Beyond
4
How did I get into the StubHub Beyond program?
StubHub Beyond benefits
Using your StubHub Beyond benefits
Learning about StubHub Beyond benefits and discounts